This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like. The IRS is seriously behind in processing 2020 tax returns. Not very happy with being left in the dark with my money I’m just lost on what to do I feel like I should of went to an accountant instead of doing it myself through turbo. How do I track my state haven’t received mine either and I I’ve tried everything even calling them all I get told is I have to wait which is ridiculous it’s already been 6 months The system should then transfer you to an agent. Finally, press 2 for personal or individual tax questions. After it asks twice, you will be prompted with another menu. When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything. Next, press 2 “for all other questions.” Next, press 3 “for all other questions.” Next, press 1 for “form, tax history, or payment”. Choose option 2 for “Personal Income Tax” instead. Once you’ve set your language, do NOT choose Option 1 (regarding refund info). The first question the automated system will ask you is to choose your language. The best time to call is early in the morning. You can also contact the IRS.The IRS telephone number is 1-80, and they are available from 7 a.m. It can take awhile for your return to show in their system. They have recently started processing mailed in returns & they are very backed up. If you mailed in your return Federal return, during Covid-19 the IRS was closed & they were not processing mailed in returns. You can checked the IRS website Where's My Refund for your Federal information? TurboTax does not get any updates regarding the processing of your return or when you will receive your refund. Did you e-file! Was your returns accepted? Once your returns are accepted, only the IRS and State would know when you will receive your refund.
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